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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Product Description
On the Cover: Rolda
At the heart of this issue, we’re honored to feature Rolda on the cover – an iconic brand that has made waves across multiple generations. Their journey is a powerful reminder of how legacy, innovation and global vision can come together to shape not just a brand, but an entire movement within barbering.
In the Chair with El Bori Barber
We also sit down In the Chair with El Bori Barber, whose story, skill and perspective capture the passion that continues to drive the craft forward. It’s voices like his that keep the culture authentic while inspiring the next wave of talent.
Traditional V Modern
Our Traditional v Modern feature explores the ever-evolving spectrum of barbering – from old-school barbershops rooted in heritage to contemporary spaces redefining education, experience and identity. It’s a conversation that sits at the core of where our industry is right now.
Interiors
The theme of Traditional carries on into our Interiors feature with an in-depth look at the Gentleman’s Den Barbershop in California. We also look at how Collin’s chairs have become an international sensation in the oldest barbering business around the world, and we touch base in London to see how OS Lifestyle approach sustainability.
Business
In our Business feature, we also take a closer look at sustainability, highlighting barbershops and practices that are making conscious efforts to reduce their environmental impact – an increasingly important topic for the future of our industry.
And for those looking to grow their business, we dive into marketing automation and how streamlining your strategy can create more consistency, efficiency and impact.
As always, this issue is about informing, inspiring and pushing boundaries.
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